Your one-stop, integrated Sexual Health and contraception service for those living in Newcastle. Our service includes both face to face and secure digital access to free and confidential care and support for anyone aged 13 and over.
Clinic Location – The Sexual Health Clinic remains at New Croft House, Market Street, Newcastle upon Tyne NE1 6ND.
The Clinic is currently running a booked appointment system. Please do not attend the clinic without booking an appointment first.
You can access our online service offer here.
If you have symptoms of an infection causing pain or distress, think you may have been exposed to HIV, have been sexually assaulted or have another urgent concern, please call 0191 229 2999. The reception team will take some brief details and you will be called by a member of the clinical team.
The Sexual Health Clinic is at New Croft House, Market Street, NE1 6ND. Clinic opening times are as follows:
| Monday | 08:30 – 17:00 – pre-booked appoints only |
| Tuesday | 08:30 – 17:00 – pre-booked appoints only |
| Wednesday | 08:30 – 17:00 – pre-booked appoints only |
| Thursday | 08:30 – 17:00 – pre-booked appoints only |
| Friday | 08:30 – 17:00 – pre-booked appoints only |
| Saturday Sunday | Closed Closed |
From 1st October 2023, your sexual health service provider has changed to Solutions 4 Health.
To allow us to run a safe service, as we change to new ways of working, we are delivering a slightly reduced level of services.
Online services are available if you have no symptoms or mild symptoms of a sexually transmitted infection (STI). Online services can be accessed here
If you have symptoms of a sexually transmitted disease or require complex emergency contraception (such as a coil fitting) please call us on 0191 229 2999 between 08:30 and 10:30 daily. Your details will be taken, and a clinician will either speak to you or call you back the same day to discuss your problem, provide advice, signpost to other services, or offer you an emergency appointment.
We only have a limited number of emergency slots each day available to see acute/emergency patients, and if they are all taken for that day, you will need to call back again the next day to try again.
If we are unable to offer you an emergency appointment, you are able to use any sexual health clinic in neighbouring areas. The nearest clinics to Newcastle are North Tyneside, Northumberland and Gateshead but patients are able to use any sexual health clinic they choose.
When the clinic is shut, patients are advised if they think they may have had an exposure to HIV to visit the accident and emergency department for PEP (Post Exposure Prophylaxis – specialist medication to reduce the risk of infection). Information on where to go for emergency contraception can be found here: https://www.nhs.uk/conditions/contraception/emergency-contraception/
