Your Sexual Health Service
4 Newcastle

From 1st October 2023, your sexual health service provider has changed to Solutions 4 Health.

To allow us to run a safe service, as we change to new ways of working, we are delivering a slightly reduced level of services.

Online services are available if you have no symptoms or mild symptoms of a sexually transmitted infection (STI). Online services can be accessed here

If you have symptoms of a sexually transmitted infection or require complex emergency contraception (such as a coil fitting) please call us on 0191 229 2999 between 08:30 and 10:30 daily. Your details will be taken, and a clinician will either speak to you  or call you back the same day to discuss your problem, provide advice, signpost to other services, or offer you an emergency appointment.

We only have a limited number of emergency slots each day available to see acute/emergency patients, and if they are all taken for that day, you will need to call back again the next day to try again.

If we are unable to offer you an emergency appointment, you are able to use any sexual health clinic in neighbouring areas. The nearest clinics to Newcastle are North Tyneside, Northumberland and Gateshead but patients are able to use any sexual health clinic they choose.

When the clinic is shut, patients are advised if they think they may have had an exposure to HIV to visit the accident and emergency department for PEP (Post Exposure Prophylaxis – specialist medication to reduce the risk of infection). Information on where to go for emergency contraception can be found here: https://www.nhs.uk/conditions/contraception/emergency-contraception/